Privacy Notice

This privacy notice discloses the privacy practices for Cruèl www.cruelinc.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing

Cruèl is the sole owner of the information collected on this site. Cruèl only have access to/collect information that you voluntarily give us via email or other direct contact from you. Cruèl will not sell or rent this information to anyone.

Cruèl will use your information to respond to you, regarding the reason you contacted us. Cruèl will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

•         See what data we have about you, if any.

•         Change/correct any data we have about you.

•         Have us delete any data we have about you.

•         Express any concern you have about our use of your data.
   

Security 

Cruèl takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever Cruèl collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

 

Optional Clauses

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Orders 

Cruèl request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

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The Haute Couture, Exclusive Releases and Pre Order Drops Page Policy​

The haute couture, exclusive releases and pre order drops - page go by different placement order conditions, access to one item per product sku. Please find all the process and shipping information of the general pre order details at the product description, at the exclusive releases page at cruelinc.com, or in your confirmation email after placing your order.

 

Cookies

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

 

Sharing 

Cruèl shares aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

And/or: 

Cruèl use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

And/or: 

Cruèl partners with another party to provide specific services. When the user signs up for these services, Cruèl will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

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Event ticket orders

Event tickets cannot be refunded, by returns, customers will receive a giftcard of the exact purchased order for future purchases if these are returned in the 14 days return policy of CRUÈL. By placing an order our customers agree with these terms ( Event orders).

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Links 

www.cruelinc.com contains links to other sites. Please be aware that Cruèl is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Surveys & Contests 

From time-to-time www.cruelinc.com requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of www.cruelinc.com